Ines M.
At pickup, I got a clear summary of the groom, the areas that needed extra attention, and a few practical coat care tips for between visits.
Puppy and sensitive-pet grooming
Gentle grooming for sensitive pets
Gentle grooming for puppies, nervous dogs, and pets new to professional care in Setúbal.
Calm, staged grooming for puppies and sensitive pets
Written handover notes with practical coat care tips
Appointments planned around comfort and safe handling
What pet owners say
Clear handovers, careful planning, and a calm pace are what clients notice most.
Regular grooming customer
Marta R.
Before the appointment, the groomer asked about coat condition, home care, and sensitivities, then explained which parts of the requested groom were practical.
Tiago P.
The introductory visit stayed calm, used short stages, and stopped when my pet needed a break instead of pushing through the full service.
Our process
How we work
A clear, low-pressure approach for first visits and ongoing grooming care.
1. Tell us about your pet
We begin with a temperament and history inquiry so we can understand your pet's coat, sensitivities, and home care routine before the visit.
2. Prepare for a calm arrival
We share pre visit guidance and welcome your pet with a quiet arrival, keeping the handover simple and low stress.
3. Groom in stages
We assess comfort and handling, then move through the groom in short stages. If needed, we pause or adjust the scope to protect welfare.
4. Review the visit
At collection, we give you a calm handover with a written summary of the groom and practical coat care suggestions.
Who we help
Grooming for every gentle start
Services and visits designed for puppies, nervous pets, and careful first appointments.
First puppy visit
Puppy first visit
A gentle first appointment for puppies that need a calm introduction to grooming routines.
- Short introductory session
- Owner preparation guide included
Short introductory session
Sensitive or anxious dog
Comfort-led grooming
For pets that need extra patience, we work in stages and keep the session flexible around comfort.
- Comfort-led bath and brush
- Scope can be adjusted during the visit
Comfort-led bath and brush
New to professional grooming
Grooming familiarization
For pets meeting a groomer for the first time, we focus on trust, handling, and a low-pressure start.
- Quiet arrival and familiarization
- No full groom required on the first visit
Quiet arrival and familiarization
Between-visit care
Written aftercare notes
After the visit, you leave with a clear summary and simple advice to help maintain the coat at home.
- Written handover notes
- Practical coat care suggestions
Written handover notes
Frequently asked questions
Common questions
Simple answers about puppy visits, sensitive pets, and how we work.
Explore topics
Do you groom puppies and pets new to grooming?
Yes. We offer a puppy first grooming visit and a grooming familiarization session for pets new to professional grooming. These visits use short stages and a calm pace.
Yes. We offer a puppy first grooming visit and a grooming familiarization session for pets new to professional grooming. These visits use short stages and a calm pace.
What happens before the appointment?
We start with a temperament and history inquiry, then share pre visit guidance so we can plan the appointment around your pet's comfort and handling needs.
We start with a temperament and history inquiry, then share pre visit guidance so we can plan the appointment around your pet's comfort and handling needs.
Can you promise a full haircut or exact coat result?
Not always. We confirm the full scope only after we assess coat condition and safe handling. If needed, we may recommend a shorter practical finish.
Not always. We confirm the full scope only after we assess coat condition and safe handling. If needed, we may recommend a shorter practical finish.
What if my pet becomes too stressed during the visit?
Yes. A session may be shortened, adjusted, paused, or stopped if your pet shows significant stress, pain, aggression, breathing difficulty, or another welfare concern.
Yes. A session may be shortened, adjusted, paused, or stopped if your pet shows significant stress, pain, aggression, breathing difficulty, or another welfare concern.
How can I book and pay?
You can book by phone, email, or contact form. We accept card, bank transfer, and cash.
You can book by phone, email, or contact form. We accept card, bank transfer, and cash.
Find us in Setúbal
Visit our studio
Furry Oasis is an appointment-based grooming studio serving pet owners in Setúbal. Visits are arranged one pet at a time so each handover stays calm and organized.
Avenida Bento Gonçalves 4C, 2910 Setúbal